Last updated: March 28, 2026
What we collect
- Details you share with us by email or at checkout (name, email, organisation, and similar).
- Purchase and account information when you buy products or join programmes — processed by our payment and membership providers.
- Usage data such as pages viewed and approximate region, collected through standard analytics tools when enabled.
How we use information
- To respond to inquiries and deliver the services you request.
- To operate memberships, advisory scheduling, and licensing agreements.
- To improve the site and understand which resources are most useful — in aggregated form where possible.
- To comply with law or protect our rights where required.
Sharing
- We do not sell your personal data.
- We use vetted processors (e.g. email, hosting, payments) who handle data only on our instructions.
- We may disclose information if required by law or to enforce our agreements.
Retention
- We keep enquiry emails and client correspondence for as long as needed to fulfil the purpose they were collected for, unless a longer period is required by law.
- Analytics retention follows the settings of the analytics provider.
Your choices
- You may request access, correction, or deletion of personal data we hold, subject to legal exceptions.
- Newsletter subscribers can unsubscribe at any time via the link in each email.
- For privacy requests, email us and include “Privacy” in the subject line.
Updates
- We may update this policy from time to time. The “Last updated” date at the bottom will change when we do.
- Continued use of the site after changes means you accept the revised policy.